Terms of service
Last Updated: November 22, 2025
1. Introduction
Welcome to RYMERE. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree, please do not use our website.
2. Products
We offer a variety of jewellery and clothing items. All products are described and photographed as accurately as possible, but slight differences in colour, design, or appearance may occur due to lighting or screen settings. We ensure quality checks before dispatching every order.
3. Ordering
By placing an order, you confirm that:
• You are at least 18 years old
• The information you provide is accurate
• You agree to these Terms & Conditions
After placing an order, you will receive a confirmation email. We may cancel an order if an item is unavailable or if payment issues occur.
4. Prices & Payments
All prices shown on our website are correct at the time of listing.
Prices may change at any time.
Payments must be made using the available payment methods at checkout.
We do not store full payment card details; all transactions are securely processed by trusted third-party payment providers.
5. Shipping
We process orders within 1–3 working days.
Estimated delivery time:
• 5–15 working days
• Sometimes earlier, within 5 days
• In rare cases 20–25 working days due to courier delays or customs
More details are provided in our Shipping Policy.
6. Returns & Refunds
If you are not satisfied with your purchase, you may request a return within our allowed timeframe.
Certain items, such as earrings, are non-returnable for hygiene reasons.
Refunds and returns follow the guidelines in our Refund & Return Policy.
7. Cancellations
Orders can only be cancelled before they are shipped.
Once the order has been dispatched, cancellation is not possible and the return procedure must be followed.
8. Customer Responsibilities
You are responsible for:
• Providing correct shipping details
• Tracking your parcel with the provided tracking number (if applicable)
• Paying any customs or import fees (for international orders)
We are not responsible for delays or lost parcels caused by incorrect addresses.
9. Intellectual Property
All content on this website—including text, images, logos, and designs—belongs to [Your Business Name] and may not be copied or used without permission.
10. Limitation of Liability
We are not responsible for:
• Courier or customs delays
• Loss or damage caused by incorrect customer information
• Misuse or incorrect handling of products
Our liability is limited to the purchase value of the item.
11. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you agree to how we collect and process your data.
12. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with a revised date.
13. Contact Us
For any questions, contact:
RYMERE
Email: rymere.pvtltd@gmail.com
Address:3 Boundary Road, London, ENG, E13 9PS, GB